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WIREWAX FAQ
  • Asset Dashboard
  • Distribution
    • Additional Articles
    • Embedding the WIREWAX iFrame Player
    • Sharing on Social Media
    • WIREWAX Sync
  • Getting Started
  • Metrics
  • New Studio Releases
  • The Editor
    • Hotspots
    • Overlays
    • Time Triggers/Branching
  • The Essentials
  • WIREWAX FAQ
    • Privacy FAQs
    • Troubleshooting and Technical FAQs
    • Video and Editor FAQs
      Back to home
      1. Knowledge Center
      2. WIREWAX FAQ
      • Asset Dashboard
      • Distribution
        • Additional Articles
        • Embedding the WIREWAX iFrame Player
        • Sharing on Social Media
        • WIREWAX Sync
      • Getting Started
      • Metrics
      • New Studio Releases
      • The Editor
        • Hotspots
        • Overlays
        • Time Triggers/Branching
      • The Essentials
      • WIREWAX FAQ
        • Privacy FAQs
        • Troubleshooting and Technical FAQs
        • Video and Editor FAQs

      WIREWAX FAQ

      The frequently asked questions about WIREWAX and our Editor.

      Privacy FAQs

      • How do I password protect my video?
      • How do I domain lock my video?
      • Where can I find terms and conditions?
      • How do I geolock my video?

      Troubleshooting and Technical FAQs

      • How can I contact WIREWAX Support?
      • Why does my iframe content not appear in the overlay?
      • How do I export a HAR file?
      • Does WIREWAX have resources for developers?

      Video and Editor FAQs

      • How to Create an Effective Commerce Video
      • Can I edit the in and out points of a hotspot?
      • Creating mobile-first vertical video
      • I've finished my video. How do I share it?
      • Does WIREWAX have any video tutorials I can watch?
      • What aspect ratios can I upload?
      • Can I upload a custom font to the studio?
      • Do WIREWAX videos work in all browsers?
      • Is there a WIREWAX Studio Manual?
      • What video settings do you recommend?
      • How To Create an Interactive Chapter Menu
      • Can I cut and edit my video in the WIREWAX studio?
      • How do I update the Title and Description of my video?
      • How do I add Subtitles to my WIREWAX videos?
      • How do I update my Poster frame?
      • Does my video have to pause when a viewer taps on a hotspot?
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